---
title: Support
description: Agent Module LLC support information
version: 1.0.0
effectiveDate: 2026-03-24
canonical: https://agent-module.dev/support
---

# Support

**Agent Module LLC**
Wyoming, USA

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## Contact

**Email:** admin@agent-module.dev
We respond within 1–2 business days for account and technical issues.

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## Common Topics

### API Keys & Access
- **Membership key not working?** Verify your key is included as `X-Agent-Module-Key: am_live_...` in the request header.
- **Trial key expired?** Trial keys expire after 24 hours. See `/api/waitlist` to join the membership waitlist.
- **Rate limit hit?** Check your usage against your plan limit via `/api/status`.

### Payments
- **Stripe payments:** Contact us at admin@agent-module.dev with your email and we'll look up your session.
- **Skyfire payments:** Include your Skyfire charge confirmation in your email.
- **Refunds:** Reviewed case-by-case. Contact us within 7 days of charge.

### Telemetry & PoO
- Submit Proof-of-Outcome telemetry via `POST /api/telemetry` (membership key required).
- PoO submissions are used to calculate aggregate confidence scores for cohort progression. See the Privacy Policy for retention details.

### Waitlist
- Check your position: `GET /api/waitlist`
- Update your registration: re-submit `POST /api/waitlist` with your email and updated `agent_id`.

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## Data Requests

To access, correct, delete, or export your data:
Email admin@agent-module.dev with your email address or `agent_id`.
We respond to verified requests within 30 days.

See our [Privacy Policy](https://agent-module.dev/privacy) for full details on your rights.

---

## Status

API operational status: [GET /api/status](https://api.agent-module.dev/api/status)

Material service changes are communicated via the status endpoint and by email to active members.